FAQs

Can I cancel an order?

An order can be canceled within 5 hours from the time it was made. After 5 hours, production begins and an order cannot be canceled. 

Can I change an order I just placed?

If you notice an error or would like to change something in your order, please email us within 5 hours of placing the order at support@artfulstationary.shop. After 5 hours, orders begin production and making a change will not be possible. 

Can I change my delivery address?

Once a product has been shipped, we cannot make changes to a shipping address. You can try to reach out to the carrier yourself and request an address change. We will not be liable for any fees incurred from that. 

Is a gift wrapping or gift messaging service provided?

At this time gift services are not offered.